Hey there, Couch Potato!
Thank you for joining us for The Couch Conference - RESET 2020–our first-ever virtual summit focused on helping you build your plan of attack from your couch fort. And a big thanks to all of the amazing speakers and panelists who had such great information to share!
Below is the schedule for the Couch Conference that took place on April 16-17 2020. Recordings by all speakers are available to those who have registered, simply by entering your email. For those who did not attend, you can still get access to the entire show by registering here.
Welcome
Brief introduction from the Smithee Group, Clientbook and Punchmark
Clienteling in the New World
Ryan Blumenthal - VP Business Development of Clientbook
The Digital Direction
Evelyn Stetzer & Cody Giles with The Smithee Group
Community Engagement: What changes and what stays the same?
Sami Saatchi - President, SVS Fine Jewelry; Jeff Guntzviller - Miner’s North
It’s a VUCA world, what’re you going to do about it?
Phillip Bosen - Consultant to Jewelers, Bosen Associates LLC
JCK Talk with the JCK Team
Sarin Bachmann & Kate Youngstrom (Group Vice President; Event Director, respectively, of Reed Expositions)
What does Responsibility look like now?
Monica Stephenson - President of ANZA Gems
Omi Privé - colored gemstones
Niveet Nagpal - President, Omi Privé
Leading during difficult times
Vince Rath- Owner, Optimum Retail Solutions
Selling beyond the 4 C’s
Grant Mobley - Trade Director, Diamond Producers Association
Old School Meets New Cool
Lee Elgin - Vice President, Elgin’s Fine Jewelry; Chris Graham - Owner, Graham Jewelers
A Premiere Bridal Experience for the Win
Todd Mutzig - Owner, Meigs Jewelry
Find the opportunities! A merchandising treasure hunt
Abe Sherman - CEO, Balance to Buy
JVC Org Showcase
Tiffany Stevens - CEO & GC of the Jewelers Vigilance Committee
How to prepare for returning back to business
Sherry Smith - Director of Business Development, Edge Retail Academy
General Trivia Session
Convoi Events Staff
3 Types of E-Commerce Shoppers and How to Reach Them
Ross Cockerham - CEO & Co-founder, Punchmark
Leadership through crisis
Caryl Capeci - President, Hearts on Fire
Welcome
Brief introduction from the Smithee Group, Clientbook and Punchmark
Consumed or Cherished? Where does your brand stand?
Ben Smithee - CEO, The Smithee Group
The Perfect Marketing Balance for Successful E-Commerce Results
Bryan Cockerham - CTO, Partner at Punchmark
Driving sales in a post-COVID world
John Carter - Jack Lewis Jewelers & President, AGS; Michael Fleck - President, Occasions Fine Jewelry
Managing Cash Through the Unknowns
Denise Sober - Financial Analyst & Buyer, Balance to Buy
Stronger by Association: The Difference a Community Makes
Lauren Johansen - Director of Membership Strategy and Experience, American Gem Society
Protecting Yourself from E-commerce Fraud
Denise Purtzer - VP Partnerships & Alliances, Clear Sale
3 Post-Pandemic Changes We Can Expect in Our Consumer Population
Kate Peterson - Owner, Performance Concepts
Engage. Connect. Learn: A Glimpse into a Virtual Conclave Experience
Jen Cullen Williams - Founder & Communications Specialist, Jen Cullen Williams; Jennifer Shaheen - Founder & President, The Technology Therapy Group; Ben Smithee - CEO, The Smithee Group; Moderated by Lauren Johansen - Director of Membership Strategy and Experience, American Gem Society
Active Budgeting
Mariel Diaz - Founder and Managing Director, Accounting for Jewelers LLC
The Buy Now, Pay Later Explosion
Paul Paradis - Co-founder of Sezzle
The power of personal touches, and how you can use it right now
Mike Buley - Owner, Jewelry Ads That Work
Make Working from Home Count for the Long-Run
Leslie Rumanoff Stefano - Co-Owner/Vice President of Sales, Rumanoff’s Fine Jewelry
Using Creativity and Community to Cope with Uncertainty
Jennifer Markas - Executive Director, Women’s Jewelry Association
The Best Custom Jewelry Design Experience
Matthew Ego - CEO, GUILD+FACET
General Trivia Session
Convoi Events Staff
4 Ways to Sell from Afar
Brandon Wright - CEO, Clientbook
Story Matters - The Power of Brand Storytelling and Why It's More Important Than Ever
Mark Buntz - CMO, Gemological Institute of America (GIA)
