Our bundled service plans greatly reduce your upfront expenditure and include all the most important services you need to be successful online. If you would rather pay more upfront and build your own service plan, see our a la carte pricing.
| Plans | EssentialsLimited support with full SiteManager access |
E-CommerceE-commerce plan with direct phone support |
AdvancedAdvanced integration with priority support |
|---|---|---|---|
| Monthly Service Plans | 475 | 525 | 600 |
| CUSTOMER SUPPORT | |||
| Monthly Analytics Report | |||
| Email Support | |||
| Live Chat Support | |||
| Ticket & Bug Support | |||
| Phone Support | |||
| Priority Support | |||
| Success Team Check-ins | |||
| PRODUCT CATALOG | |||
| Premium Brand Catalogs | 2 brands (+$10 each additional) |
5 brands (+$10 each additional) |
10 brands (+$10 each additional) |
| Diamond Supplier Catalogs | 1 supplier (+$5 each additional) |
2 suppliers (+$5 each additional) |
3 suppliers (+$5 each additional) |
| E-COMMERCE | |||
| Shopping Cart | |||
| SSL Certificate | |||
| Calculated Shipping Rates | |||
| Gateway Integration | |||
| PayPal Integration | |||
| Fraud Analysis | |||
| Advanced Gateway Integration | |||
| Point of Sale Integration | |||
| Basic Integration | |||
| Bi-Directional Integration | |||
| SERVERS & ACCOUNTS | |||
| Domain Name Email Addresses | 1 (+$10 each additional) |
1 (+$10 each additional) |
1 (+$10 each additional) |
| Third Party Email Setup | |||
| Server Redundancy | |||
| Database Backups | Monthly | Weekly | Daily |
| WEBSITE ADMINISTRATION | |||
| Unlimited SiteManager Access | |||
| Image & Video Library | |||
| Page Template Library | |||
| Premium Page Template Library | |||
| JEWELRY FEATURES INCLUDED | |||
| Diamond Search | |||
| Bridal Ring Designer | |||
| Custom Design Center | |||
| Jewelry Education | |||
| OTHER FEATURES INCLUDED | |||
| Social Media Integration | |||
| Reviews & Testimonials | |||
| Staff Biographies | |||
| Blog & Store Events | |||
| Membership Discounts | |||
| Post-Launch Development Savings | 10% savings | ||
| Plans | ThemePredesigned theme with custom colors and fonts |
CustomCustomized website with fully custom homepage |
PremiumFully custom website with custom interior pages |
|---|---|---|---|
| Website Design Package | FREE | 5,000 | 10,000 |
| WEBSITE CUSTOMIZATION | |||
| Color Scheme | |||
| Fonts & Typography | |||
| Slider Content | |||
| Widget Imagery | |||
| Header Layout | |||
| Footer Layout | |||
| Homepage | |||
| Navigation | |||
| Animation Effects | |||
| CUSTOM INTERIOR PAGES | |||
| Basic Template Setups | Up to 5 pages (+$100 each additional) |
Up to 5 pages (+$100 each additional) |
Up to 10 pages (+$100 each additional) |
| Premium Template Setups | +$250 each | +$250 each | Up to 5 pages (+$250 each additional) |
| Custom Layouts | +$500 each | +$500 each | Up to 5 pages (+$500 each additional) |
| JEWELRY FEATURES INCLUDED | |||
| Diamond Search | |||
| Bridal Ring Designer | |||
| Custom Design Center | |||
| Jewelry Education | |||
| OTHER FEATURES INCLUDED | |||
| Social Media Integration | |||
| Reviews & Testimonials | |||
| Staff Biographies | |||
| Blog & Store Events | |||
We invite you to meet with us at the IJO show in Phoenix where you can save up to 10% off the initial cost of your new website. Simply book an appointment to lock in your membership savings. Those without appointments will still receive a 10% discount on anything purchased at the show. For more information about this special offer call us at 704.910.4774 or make an appointment for the upcoming IJO Phoenix Conference.
Get Started Today Book an AppointmentOnce the CSA is completed, we can usually turn around an initial design in 1-2 weeks. The total time for design is roughly 2-3 weeks, but can take longer depending on how quickly you can respond to our team. The total estimated time of completion of your website will vary, but in general, we typically aim for 60-90 days.
Your website will be hosted on Punchmark's servers in order for you to connect to our SiteManager content management system, and to give you access to our library of vendor-supplied marketing and product information.
Punchmark's standard payment plan requires a 50% deposit at signing, with the remaining balance due in 30 or 60 days, depending on your website package. We also offer financing on the initial website costs with 3-month, 6-month, and 12-month plans available. Your store must be in good standing with JBT to qualify for financing.
First, the Edge support team will upgrade your software so that your store's computers can communicate with your website. Once this process is complete, we will make your first upload manually to ensure that your categories and products are set up correctly. At that point, we help you consolidate your Edge categories into your web-friendly categories on your website, and configure your vendors so customers can shop by brand. From that point forward, you can use the Edge as you do normally, and the products on your website will update automatically on a daily basis. Learn more
Any of Punchmark's website packages can have a shopping cart, which allows customers to place orders on your website. In order to accept credit card transactions, you must use one of our trusted e-commerce gateways such as authorize.net, PayPal, or Braintree, which will deposit funds directly into your bank account.
As a design firm, Punchmark does not host websites that were designed by a third-party company. However, we will be happy to create an upgraded design for you and migrate your content and assets over to your new Punchmark website.
Yes, Punchmark designs and develops websites for jewelry manufacturers, diamond suppliers, technology companies, and marketing professionals. We also create product feeds, iframes, and other methods of product integration for vendors to integrate product information on websites hosted by Punchmark and other website companies.
You can start your website project by selecting your desired package and plan above, or you can call our sales team at 704.910.4774 and pressing "1" for sales. You can also contact us through our website.
Yes, Punchmark has turn-key product integration with our Premium Vendor program so you can feature products on your website simply by setting your markups, without having to make any changes yourself.
Yes, at any time, you can upgrade or downgrade your Monthly Service Plan based on the services that are activated on your website. Your next invoice will be pro-rated based on the timing of the change to your account.
As an exhibitor member of the Independent Jewelers Organization, Punchmark attends all the IJO Conferences. We also attend the JCK show in Las Vegas, as well as a few other jewelry shows. If you would like to meet with Punchmark at our next upcoming trade show, you can make an appointment here.
Yes. Some accounts are included in your monthly service plan. Each additional email address is just $4 per month through Punchmark. We also recommend using Google Apps for Work for your email.
Because you've built equity in your domain name, we make sure that each of our clients owns this intellectual property separately, having full access to their domain registrar. Punchmark will still make most of the DNS changes on behalf of our clients.
The owners of Punchmark consist of an Accredited Jewelry Professional with the GIA, having experience escorting retail jewelers to diamond offices in Antwerp, Belgium and to diamond & platinum mines in South Africa. Our officers also have experience working at retail jewelry stores, and have solid relationships with jewelry manufacturers, diamond suppliers, and marketing professionals.
Our support team is available Monday through Friday between 9:00 am and 6:00 pm EST. Visit our Support Center to contact our team, or call us at 704.910.4774.