Generally any work that you can do in SiteManager is included in Punchmark Concierge. What's not included is graphic design work, text writing/creation, creation of ideas/campaigns, or anything that is not an actual function of SiteManager. Our basic Concierge plan includes up to 2 hours of work per month (a $250 value) to be done by our highly proficient SiteManager experts for just $150 per month, and you also get queue priority over other requests.