Punchmark SMS Terms & Conditions

Last updated: 5/11/2025

Punchmark provides SMS messaging services to users who opt in through their Punchmark account settings. These services include:

• Two-Factor Authentication (2FA): One-time passcodes for secure login to your account
• Platform Alerts: Notifications about important events on your website, such as new orders, expiring payment holds, or system alerts

By opting into Punchmark SMS services, you agree to the following terms.

1. Message Frequency

For 2FA: Message frequency varies and is triggered by login activity.
For platform alerts: Message frequency varies depending on the settings you configure in your admin panel.

2. Opt-Out Instructions

You may opt out at any time by texting STOP to the number that sent you messages. You will receive a final message confirming your opt-out. After that, you will no longer receive SMS messages from us.

To re-subscribe, update your settings in your Punchmark account.

3. Customer Support

If you experience issues with the messaging program, reply with the keyword HELP or contact us directly at:

Email: info@punchmark.com
Phone: 1-704-910-4774

4. Message & Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. Check with your wireless provider for specific details.

5. Carriers Not Liable

Wireless carriers are not liable for delayed or undelivered messages.

6. Privacy

Your information will be used solely for the purposes of delivering SMS messages as described above. We do not sell or share your SMS opt-in data with third parties.
For more information, please review our SMS Privacy Policy.