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Increase the Usability of your E-Commerce Website

*This special offer includes all the services and audits required for us to refine your website and increase checkouts.

Punchmark's E-Commerce Growth Package is only available to current customers on version 6 of the platform.
Punchmark Charlotte, NC

Customer Success

Our mission is to empower retail jewelers with the tools and services they need to succeed online, while educating the owners and staff as much as possible along the way.

Our success methodology includes:

Listening to our clients' needs and coming up with practical solutions.

Building user-friendly tools that create leverage and save time.

Deploying constant updates to our platform and our servers based on feedback from our customers.

Providing services that help to educate, support and expand the understanding of available capabilities.

Punchmark Charlotte, NC

Getting Started

Below is a list of some of the onboarding support we provide to new customers prior to launching a new website.

Meet with our team about your content, specifications and what options you should be taking advantage of.

Onboarding walkthrough of the SiteManager platform.

Pre-launch website checkpoint to ensure everything meets our quality standard.

Pre and Post Launch meta data assistance is optional.

Dave FadelOwner at Fadel's Fine Jewelry “We are extremely impressed with the personal communication of Punchmark's customer service, most specifically with Ross Cockerham. He went out of his way to take time and help us with our site, and even to explain each step of the process. Professional, kind and prompt, we are so grateful for businesses that take personal interest and care in their customers. Thank you!” Punchmark Charlotte, NC

Dave FadelOwner at Fadel's Fine Jewelry

“We are extremely impressed with the personal communication of Punchmark's customer service, most specifically with Ross Cockerham. He went out of his way to take time and help us with our site, and even to explain each step of the process. Professional, kind and prompt, we are so grateful for businesses that take personal interest and care in their customers. Thank you!”

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