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Punchmark News

  • SiteManager Version 6 is Coming!

    Written by Ross Cockerham

    Punchmark, focusing on ease of use and page-speed performance, is completely rebuilding SiteManager from the ground-up to create Version 6 of the platform. This year, by hand-selecting server infrastructure and utilizing new networking and page-caching technology, the new engine behind Ver...

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  • Secure Your Jewelry Website with SSL Encryption

    Written by Bryan Cockerham

    We have reached an age where information security is no longer an option–it is a must-have. Punchmark has always protected clients' most vulnerable pages by providing a shared SSL certificate, and forcing them to load via encryption. These pages include checkout and cart pages, registratio...

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  • SiteManager Product Import Scripts Have Been Updated

    Written by Ross Cockerham

    Now that your product grid includes advanced product filters, your product import script has been updated to meet the needs of more advanced product data. The CSV product import script for SiteManager now includes item type, gender, cost, vendor style, weight measurement, length, length measureme...

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  • You Can Now Update Special Store Hours During the Year

    Written by Jessica Ellis

    Many jewelry website clients have requested the need to not only have the ability to change "holiday hours" on the website, but to also be able to create other special store hours at various times throughout the year. Now this feature is available in SiteManager. To enter seasonal hours...

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  • Punchmark Lowers Price for Premium Homepage Slider

    Written by Jason Adams

    Because every client has specific needs when it comes to marketing, we've created two tiers for the monthly subscription services for your Premium Homepage Slider. These new tiers will make it easier to continue creating excellent communication on your homepage for a lower cost. With the new...

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  • Latest Updates to Punchmark‚Äôs SiteManager

    Written by Bryan Cockerham

    Every month, our team makes a lot of improvements to SiteManager. Some of these updates go unnoticed, such as bug fixes and other small changes, whereas some warrant a bit of communication. Here are a few things that have been recently rolled out that you might want to know about. Previewing / Pu...

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  • Multiple Diamond Search Images for RDI Diamonds

    Written by Jason Adams

    For customers who carry RDI diamonds, Punchmark’s Diamond Search now includes actual images of the diamonds, which can be very helpful for customers that need more visual trust to be established before making a diamond purchase. When making a diamond sales presentation in person, it’s mu...

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  • International Shipping Methods and Other E-Commerce Settings

    Written by Ross Cockerham

    When international options were deployed for e-commerce, this required an update to the shipping methods so that the correct costs can be charged for international shipping. Now, international customers can choose these international shipping options during checkout. In the event that they select a ...

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  • New Jewelry Grid Now Being Released for Punchmark Clients

    Written by Daniel Sirois

    In February we began rolling out the release of your new product grid. We've gotten both great feedback and great suggestions as clients have been checking out its functionality. We apologize for the delay—the rollout has been a manual process. We are being extremely careful, as products r...

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  • Advanced Product Sorting Interface

    Written by Bryan Cockerham

    Want to customize the order in which your products are shown? Now you can organize your items on category and brand pages by simply dragging and dropping them in order. To enable custom sorting options, you'll need to visit your Global Settings page, and make sure that you have "custom" se...

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  • New Premium Homepage Slides Added

    Written by Daniel Sirois

    This month the design team added 40 Premium Slides from our top requested vendors like Tacori, Hearts on Fire, Scott Kay, Allison Kaufman, Benchmark and more! Numerous bug fixes were made to the slider system and individual slides as well. We're very excited about where this Premium Slider progr...

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  • International Checkout Options Now Available

    Written by Ross Cockerham

    Because of all the ecommerce success during the 4th quarter, quite a few clients have reached out telling us that they have customers outside the United States who would like to make purchases on their websites. Now your checkout system is fully equipped with international billing and shipping optio...

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  • New Merchant Payment Gateways: Payline & Stripe

    Written by Bryan Cockerham

    In January, we added two new ways for you to accept money from online transactions. Payline is a cheaper alternative to authorize.net that offers a very similar set of features. Stripe, which started as a payment-accepting mobile app, is at the cutting edge of new technology. Stripe offers high defe...

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  • Managing Your Shipping Methods

    Written by Jason Adams

    Shipping methods can now be edited from the E-Commerce Settings page, giving you the freedom to add any shipping method you'd like for your shopping cart. You can name each option pertaining to the carrier, such as "USPS Priority Mail" or you can even just call it something generic, li...

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  • New Feature : Blog Categories

    Written by Ross Cockerham

    The articles in your Punchmark blog can now be categorized so that your latest news will be featured in a more organized fashion. Some ideas for categories are: "Custom Design of the Week", "Celebrities Wearing our Brands", "Jewelry Education" or anything else you can t...

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  • LiveChat Now Available on your Website

    Written by Daniel Sirois

    We recently installed LiveChat on punchmark.com and in the back-end of SiteManager, and it immediately changed our business. Our clients are now able to ask us questions and get immediate responses. Our potential sales leads no longer sit there on the website "just looking" and then leave ...

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  • Introducing our New Banner Subscription Program!

    Written by Daniel Sirois

    In addition to Punchmark's Marketing Library, we've created a new program that lets you sign up monthly and get up to 10 banners over the course of a year for the price of 5. This system will have you fully prepared with marketing for the holiday season, Valentine's Day, Mother's Day...

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  • Get SMS Alerts for New Orders & Website Messages

    Written by Jason Adams

    Sometimes emails get buried and you find out later that a customer was waiting. Our new SMS alert system makes it so you never miss a notification for your new sales or messages through your website this holiday season. Contact us today if you would like to set up SMS messaging. ...

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  • Financing Calculator Now Available

    Written by Bryan Cockerham

    Do you offer financing? Sometimes closing a sale with a customer is as easy as spelling out how much it will really cost them on a monthly basis. Show your customers what their monthly payment would be while they're looking at the $5,000 or $10,000 engagement ring they want to buy. You can custo...

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  • We're Increasing our Server Resources for Q4

    Written by Bryan Cockerham

    Q4 is here, and we're ready. We've allocated additional resources for our server infrastructure to prepare for your increased holiday traffic. As we continue to grow, as will our cluster of servers and processing power. This holiday season, we anticipate a big spike as a result of our recent...

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  • Canadian Pricing Now Available

    Written by Bryan Cockerham

    As our Canadian clients have requested, the Engagement Ring Designer and Diamond Search can now show prices adjusted to Canadian dollars. This system uses a conversion tool, which takes the daily exchange rate and multiplies it by the US Dollar. If you price your own in-stock diamonds in Canadian do...

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  • Save Your Customer Form Submissions

    Written by Jason Adams

    If you've created a custom form on your website for an RSVP form, a contest entry, or simply a means for your customers to contact you, these form submission entries can now be saved in your website database. Your form data can either be saved in its own list, or it can be included among all you...

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  • We're Upgrading the Way Your Products are Displayed!

    Written by Ross Cockerham

    Our development team has been working on creating new a new product grid layout and a new filtering system so that your products can be found much more easily by your customers. The new filters include options such as category, brand, price, metal type, gemstone type, diamond shape, gender, length, ...

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  • SiteManager Concierge Now Available

    Written by Bryan Cockerham

    SiteManager Concierge Now Available We understand that while your website has an elaborate content management system, many retailers simply don't have the time to log in and manage their websites. So for this reason, we've created Concierge Maintenance Plans, which make it so that every m...

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  • Custom Jewelry Design Center Generating Sales for Retailers

    Written by Thomas Cossuto

    Our Custom Design Center is Generating Sales! Punchmark's Custom Jewelry Design Center has only been active for a few months, and customers have been steadily filling out forms to start new projects. Stambaugh Jewelers informed us that he just made a $10,000 sale using the new system. We are ...

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  • SEO Services Now Available for Punchmark Clients

    Written by Ross Cockerham

    SEO Services Now Available for Punchmark Clients Punchmark's Initial SEO Audits and Monthly SEO Plans can help make your website more successful. The demand has always been extremely high for good SEO (search engine optimization), and many of our clients have been asking when Punchm...

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  • Reviews Section Now Includes Facebook Testimonials

    Written by Ross Cockerham

    The Reviews & Testimonials add-on ($250) now includes testimonials from Facebook, in addition to Yelp, Google+, and testimonials that are posted directly on your website. This feature is a great tool since it's 100% user-driven, giving you another page on your website that you never have to manage. ...

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