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Can I manage or edit the content on my website?
Yes. SiteManager allows you to log in and manage your showcase items, as well as the majority of your page content, including copy, news and events articles, and various images.
Can I update my store hours and contact information?
Yes. We understand that there are certain times throughout the year where you may extend your hours, such as during the holidays, and it's just as easy to change them back.
What can we do to customize our site so that it's unique?
Absolutely anything we put our minds to! As a custom design firm, we enjoy implementing our clients' ideas into action. If you have an idea, let us know, and we would be happy to provide an estimate for a completely custom designed website, or for custom elements to integrate into your Flash, Hybrid or eCommerce website.
How do I choose the thumbnail images on my homepage?
The thumbnail images on your homepage reflect the first items in your first four showcase categories. Specifically, thumbnails 1 through 3 on your homepage correspond with the first three items of your first category, thumbnails 4 through 5 correspond with the first two items of your second category, 6 through 7 correspond with the first two items of your third category, and 8 through 9 correspond with the first two items of your fourth category.
Can I have custom animations on my homepage?
Yes. If you're announcing a special event, or if you'd like to take your brand communication to the next level, let us know! We would be happy to concept, design, write, and program the perfect animations for your homepage, to communicate a powerful and concise message.
How many showcase categories can I create?
Included in the Flash and Hybrid package are 4 showcase categories, which you can title to your liking (e.g. Bridal Jewelry, Diamond Jewelry, Pendants and Necklaces, Engagement Rings, etc). You can have a maximum of 15 categories, and each additional category will incur an extra fee. With the eCommerce Package, you can have an unlimited number of categories, each containing an unlimited number of items, and create category pages on the fly.
How many items can I manage in my showcase?
For each showcase category, there is a maximum of 35 items, which can allow you to have a maximum of 525 items on your website. Please contact us if you'd like us to customize your showcase to accommodate more items. With the eCommerce Package, you can have an unlimited number of items on your website.
Do I have to include the retail price for each item?
No. If you'd like, you can enter "0.00" in the cost field, or check the box labeled "Hide Price". By choosing either of these options, the words "Call for Price" will be entered in the cost field on your website.
If I remove an item from my showcase, will I lose the associated information?
No. Removing an item from your showcase does not delete the content associated with the item, and can be recalled the next time you add the item again.
How do online visitors add items to their wishlist?
Visitors can add items to their wishlist, and print their entire wishlist, or specific items one by one. Upon returning, your website will still remember their favorite items.
How many images are in the vendor library?
This number is growing every day as more vendors participate in our program, but we anticipate having 100,000 images in the vendor library by late 2010.
How do online visitors inquire about a specific item in my showcase?
By clicking "Reserve this Item," online visitors can easily contact you, where the style number is hard-coded into the email that is sent to you. After that, you can follow up with your customer by phone or email, whichever they enter in the form.
Which email address receives the information from the Item Reservation Form?
You can alter the email addresses that receive emails from your Contact Form, Make an Appointment Form, and Item Reservation Form. These can all be the same email, or you can point them to multiple emails so that different staff members can handle various tasks.
Can I sell my products online?
Yes. With our eCommerce Package, you can take credit card payments directly from your website, without ever leaving. Please contact us for more information about eCommerce.
Can I integrate my point-of-sale system to reflect my actual inventory?
If your point-of-sale system has API capabilities, then there is a lot we can do with this information, such as inventory control, customer management, repair status, and more! Please contact us for more information on POS integration.
How many collections can I feature on my website?
Included in the Flash and Hybrid package are 4 collections pages, which you can select from our list of participating vendors. If you do not see your favorite vendor or designer on our list, let us know and we will contact your vendor and add it free of charge, so long as it is one of the four included collections. You can have a maximum of 15 collections pages on your website. Each additional collections page will incur an extra fee, with volume pricing available.
Can I alter the images on my Collections pages?
The images on your Collections Pages are selected by your vendor, and don't necessarily have to reflect the items you carry in your store. When creating a designer collection, we ask the vendor to send us images of their most popular products and best sellers, so it would be likely that they have the item in stock should someone inquire about it. If you'd like to customize the images in your collections, please contact us and we will be happy to provide an estimate to fit your needs.
Do I have to link to the vendors featured on my Designers page in the Our Store section?
No. This page is available if you'd like to list all the jewelry designers, brands, and vendors you carry in your store, but does not require a link to the vendor's website. There is no additional cost to link to your vendors' websites, and sometimes it can benefit you if you take advantage of link exchange. You can also change the title of this page to Designers and Affiliates, and include links to organizations such as IJO, AGS, and more.
What is link exchange?
The more websites out there that link to yours, ultimately, the higher your search engine ranking will be. Some vendors offer conditional link exchange programs, where if you link to their website, they will also link to yours, or feature you in their "search for local retailer" section.
Can I change the vendor description on my Collections pages?
No, the descriptions in the Collections pages are provided by your vendors, and may not be altered in any way.
Why can't I edit my About Us picture or the images in my homepage animations?
Before adding your image to the About Us page or your homepage animations, we edit the images and sometimes darken or lighten the edges, based on the design of your website. We don't anticipate many changes to these images very often, so please feel free to send us your updated images of your store, and we'll make the changes for you for a very small fee.
Why can't I upload images to my showcase?
Before we implement the upload feature into your showcase item interface, we want to perform a consistency check on each item that is added to your showcase. If you have custom items in your store, feel free to send us the image and information, and we will add it to your showcase free of charge! Once we perform enough consistency checks, we will be able to have a better idea how to accommodate different image formats, sizes, aspect ratios, file sizes, and more.
How many News & Events articles can I have on my website?
Your News & Events page can hold a maximum of 10 articles. When you add a new article, the oldest one is automatically replaced. If you'd like, we can create an archive for you to retain past News & Events articles.
What is Search Engine Optimization?
Search Engine Optimization, or SEO, is the process of positioning the copy, content, and programming on your website in a manner that helps you rank higher in organic listings on search engines. Learn more.
Does Google search the content within the Flash programming?
As of now, Google isn't programmed to search Flash content in a way that will help direct leads to your website. To offset this drawback of Flash programming, there are two ways to counteract this issue: one is by embedding the Flash movie in one HTML page, with keywords positioned in your footer text, and the other method is creating the entire website in separate HTML pages, with Flash embedded in each page only where necessary. The Hybrid Program does just that, which increases SEO.
What is a footer?
A footer is the area on the bottom of your website, typically used for legal copy, disclaimers, additional links, or for additional copy that is optimized for search engines. In our Flash and Hybrid Packages, the footer is used specifically for SEO, and is not intended for human beings to read.
How can I make sure we come up on Google searches and other search engines?
There is no guarantee that your website will rank any higher based on specific keywords, but you can alter the footer text in order to list specific products or services you offer. You can experiment with your search engine results by altering this footer text, but please note that it takes some time for your changes to take effect in google and other search engines.
How Long Does it Take for Google to Recognize my Footer Changes?
This timeframe is variable, and can range from one day to two months, and is completely dependent on how often Google feels it should spider your website.
Yes. SiteManager allows you to log in and manage your showcase items, as well as the majority of your page content, including copy, news and events articles, and various images.
Can I update my store hours and contact information?
Yes. We understand that there are certain times throughout the year where you may extend your hours, such as during the holidays, and it's just as easy to change them back.
What can we do to customize our site so that it's unique?
Absolutely anything we put our minds to! As a custom design firm, we enjoy implementing our clients' ideas into action. If you have an idea, let us know, and we would be happy to provide an estimate for a completely custom designed website, or for custom elements to integrate into your Flash, Hybrid or eCommerce website.
How do I choose the thumbnail images on my homepage?
The thumbnail images on your homepage reflect the first items in your first four showcase categories. Specifically, thumbnails 1 through 3 on your homepage correspond with the first three items of your first category, thumbnails 4 through 5 correspond with the first two items of your second category, 6 through 7 correspond with the first two items of your third category, and 8 through 9 correspond with the first two items of your fourth category.
Can I have custom animations on my homepage?
Yes. If you're announcing a special event, or if you'd like to take your brand communication to the next level, let us know! We would be happy to concept, design, write, and program the perfect animations for your homepage, to communicate a powerful and concise message.
How many showcase categories can I create?
Included in the Flash and Hybrid package are 4 showcase categories, which you can title to your liking (e.g. Bridal Jewelry, Diamond Jewelry, Pendants and Necklaces, Engagement Rings, etc). You can have a maximum of 15 categories, and each additional category will incur an extra fee. With the eCommerce Package, you can have an unlimited number of categories, each containing an unlimited number of items, and create category pages on the fly.
How many items can I manage in my showcase?
For each showcase category, there is a maximum of 35 items, which can allow you to have a maximum of 525 items on your website. Please contact us if you'd like us to customize your showcase to accommodate more items. With the eCommerce Package, you can have an unlimited number of items on your website.
Do I have to include the retail price for each item?
No. If you'd like, you can enter "0.00" in the cost field, or check the box labeled "Hide Price". By choosing either of these options, the words "Call for Price" will be entered in the cost field on your website.
If I remove an item from my showcase, will I lose the associated information?
No. Removing an item from your showcase does not delete the content associated with the item, and can be recalled the next time you add the item again.
How do online visitors add items to their wishlist?
Visitors can add items to their wishlist, and print their entire wishlist, or specific items one by one. Upon returning, your website will still remember their favorite items.
How many images are in the vendor library?
This number is growing every day as more vendors participate in our program, but we anticipate having 100,000 images in the vendor library by late 2010.
How do online visitors inquire about a specific item in my showcase?
By clicking "Reserve this Item," online visitors can easily contact you, where the style number is hard-coded into the email that is sent to you. After that, you can follow up with your customer by phone or email, whichever they enter in the form.
Which email address receives the information from the Item Reservation Form?
You can alter the email addresses that receive emails from your Contact Form, Make an Appointment Form, and Item Reservation Form. These can all be the same email, or you can point them to multiple emails so that different staff members can handle various tasks.
Can I sell my products online?
Yes. With our eCommerce Package, you can take credit card payments directly from your website, without ever leaving. Please contact us for more information about eCommerce.
Can I integrate my point-of-sale system to reflect my actual inventory?
If your point-of-sale system has API capabilities, then there is a lot we can do with this information, such as inventory control, customer management, repair status, and more! Please contact us for more information on POS integration.
How many collections can I feature on my website?
Included in the Flash and Hybrid package are 4 collections pages, which you can select from our list of participating vendors. If you do not see your favorite vendor or designer on our list, let us know and we will contact your vendor and add it free of charge, so long as it is one of the four included collections. You can have a maximum of 15 collections pages on your website. Each additional collections page will incur an extra fee, with volume pricing available.
Can I alter the images on my Collections pages?
The images on your Collections Pages are selected by your vendor, and don't necessarily have to reflect the items you carry in your store. When creating a designer collection, we ask the vendor to send us images of their most popular products and best sellers, so it would be likely that they have the item in stock should someone inquire about it. If you'd like to customize the images in your collections, please contact us and we will be happy to provide an estimate to fit your needs.
Do I have to link to the vendors featured on my Designers page in the Our Store section?
No. This page is available if you'd like to list all the jewelry designers, brands, and vendors you carry in your store, but does not require a link to the vendor's website. There is no additional cost to link to your vendors' websites, and sometimes it can benefit you if you take advantage of link exchange. You can also change the title of this page to Designers and Affiliates, and include links to organizations such as IJO, AGS, and more.
What is link exchange?
The more websites out there that link to yours, ultimately, the higher your search engine ranking will be. Some vendors offer conditional link exchange programs, where if you link to their website, they will also link to yours, or feature you in their "search for local retailer" section.
Can I change the vendor description on my Collections pages?
No, the descriptions in the Collections pages are provided by your vendors, and may not be altered in any way.
Why can't I edit my About Us picture or the images in my homepage animations?
Before adding your image to the About Us page or your homepage animations, we edit the images and sometimes darken or lighten the edges, based on the design of your website. We don't anticipate many changes to these images very often, so please feel free to send us your updated images of your store, and we'll make the changes for you for a very small fee.
Why can't I upload images to my showcase?
Before we implement the upload feature into your showcase item interface, we want to perform a consistency check on each item that is added to your showcase. If you have custom items in your store, feel free to send us the image and information, and we will add it to your showcase free of charge! Once we perform enough consistency checks, we will be able to have a better idea how to accommodate different image formats, sizes, aspect ratios, file sizes, and more.
How many News & Events articles can I have on my website?
Your News & Events page can hold a maximum of 10 articles. When you add a new article, the oldest one is automatically replaced. If you'd like, we can create an archive for you to retain past News & Events articles.
What is Search Engine Optimization?
Search Engine Optimization, or SEO, is the process of positioning the copy, content, and programming on your website in a manner that helps you rank higher in organic listings on search engines. Learn more.
Does Google search the content within the Flash programming?
As of now, Google isn't programmed to search Flash content in a way that will help direct leads to your website. To offset this drawback of Flash programming, there are two ways to counteract this issue: one is by embedding the Flash movie in one HTML page, with keywords positioned in your footer text, and the other method is creating the entire website in separate HTML pages, with Flash embedded in each page only where necessary. The Hybrid Program does just that, which increases SEO.
What is a footer?
A footer is the area on the bottom of your website, typically used for legal copy, disclaimers, additional links, or for additional copy that is optimized for search engines. In our Flash and Hybrid Packages, the footer is used specifically for SEO, and is not intended for human beings to read.
How can I make sure we come up on Google searches and other search engines?
There is no guarantee that your website will rank any higher based on specific keywords, but you can alter the footer text in order to list specific products or services you offer. You can experiment with your search engine results by altering this footer text, but please note that it takes some time for your changes to take effect in google and other search engines.
How Long Does it Take for Google to Recognize my Footer Changes?
This timeframe is variable, and can range from one day to two months, and is completely dependent on how often Google feels it should spider your website.