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Can I manage or edit the content on my website?
Yes. SiteManager allows you to log in and manage your showcase items, as well as the majority of your page content, including copy, news and events articles, and various images.
Can I update my store hours and contact information?
Yes. We understand that there are certain times throughout the year where you may extend your hours, such as during the holidays, and it's just as easy to change them back.
What can we do to customize our site so that it's unique?
With a basic website there are a few customizations that can be made. However, custom websites will set your store apart from everyone else with a complete custom design and layout. View our website packages to see how far you can go with customization.
How do I choose the product images on my homepage?
If you have popular items on your homepage, the thumbnail images are selected by popularity. Depending on how many clicks your products are getting, those that get the most will be on the home page.
Can I upload my own homepage marketing?
Within SiteManager is the ability to upload and edit your own banners. If you have a local billboard you'd like to use, you can put it right on your homepage. Note: the standard aspect ratio is 960 x 400, so there might be some artwork that must be cropped using the crop tool.
How many showcase categories can I create?
You can create 8 categories in the basic package. If you have the EDGE point of sale system integrated with your website, we help you translate your Edge categories into web-friendly categories, which can be unlimited.
How many items can I manage in my showcase?
Depending on your hosting plan, you can have up to 25,000 categorized products on your website. Please see our hosting plans for more information.
Do I have to include the retail price for each item?
No. If you'd like, you can enter "0.00" in the cost field, which automatically shows a "Call for Price" message on your website.
How do online visitors add items to their wishlist?
Visitors can add items to their wishlist, and share it with a loved one or friend. You can view which of your customers have which items in their wishlists.
What is the Retail Marketplace?
The Retail Marketplace is the access point for your vendors to add their products to the vendor product library. If you don't see one of your vendor's products, please contact them and let them know they can add their products free of charge!
What is the Item Reservation Method?
If you don't have e-commerce activated, your customers can click "Reserve this Item" to easily inquire about a piece, where the style number is hard-coded into the email that is sent to you. After that, you can follow up with your customer by phone or email, whichever they enter in the form.
Can I sell my products online?
Yes. You can add e-commerce to any hosting plan, and take credit card payments directly from your website. View our e-commerce plans.
Can I integrate my EDGE point-of-sale system to reflect my actual inventory?
If you have the EDGE point of sale system in your store, your website products can be automatically updated by the computer in your store. Please contact Abbott Jewelry Systems to activate this feature. Third party fees apply.
How many collections can I feature on my website?
Each website package has a certain amount of collections pages included, which you can select from our list of participating vendors. If you do not see your favorite vendor or designer on our list, let us know Each additional collections page will incur a $25 fee if it exists in our library, and $75 if not. View our website packages to see what's included.
Can I alter the images on my Collections pages?
The images on your Collections Pages are selected by your vendor, and don't necessarily have to reflect the items you carry in your store. When creating a designer collection, we ask the vendor to send us images of their most popular products and best sellers, so it would be likely that they have the item in stock should someone inquire about it. If you'd like to customize the images in your collections, please contact us and we will be happy to provide an estimate to fit your needs.
Do I have to link to the vendors featured on my Designers page in the Our Store section?
No. This page is available if you'd like to list all the jewelry designers, brands, and vendors you carry in your store, but does not require a link to the vendor's website. There is no additional cost to link to your vendors' websites, and sometimes it can benefit you if you take advantage of link exchange. You can also change the title of this page to Designers and Affiliates, and include links to organizations such as IJO, AGS, and more.
What is link exchange?
The more websites out there that link to yours, ultimately, the higher your search engine ranking will be. Some vendors offer conditional link exchange programs, where if you link to their website, they will also link to yours, or feature you in their "search for local retailer" section.
Can I change the vendor description on my Collections pages?
The descriptions in the Collections pages are provided by your vendors, and if there are any changes, you must first get approval from the vendor.
How do I upload images to my showcase?
In SiteManager, click "Add Custom Products" and enter the information in the form on the page, while uploading your image. You can see a full tutorial video on this feature on the SiteManager Main Menu.
How many blog articles can I have on my website?
You can have an unlimited number of blog posts or events on your website. As you add new articles, the old information will be filtered to the bottom, sorted by recency. If you have the Gold or Platinum hosting plan, you can also have blog categories.
What is Search Engine Optimization?
Search Engine Optimization, or SEO, is the process of positioning the copy, content, and programming on your website in a manner that helps you rank higher in organic listings on search engines. Learn more.
Is my website Optimized for Search Engines?
Punchmark's websites include a standard optimization for general keywords that relate to jewelry and your market area. If you would like to add dimensionality to your website, please send your keywords to Punchmark so that we can update them for you.
How can I make sure we come up on Google searches and other search engines?
The more your website is updated, the more relevant it is to Google. You can experiment with your search engine results by altering your page copy, adding blog posts, and updating product information. Please note that it takes some time for your changes to take effect in google and other search engines. If you are in a competitive market area, we suggest setting up a Google AdWord campaign.
How Long Does it Take for Google to Recognize my Footer Changes?
This timeframe is variable, and can range from one day to two months, and is completely dependent on how often Google feels it should spider your website.
Yes. SiteManager allows you to log in and manage your showcase items, as well as the majority of your page content, including copy, news and events articles, and various images.
Can I update my store hours and contact information?
Yes. We understand that there are certain times throughout the year where you may extend your hours, such as during the holidays, and it's just as easy to change them back.
What can we do to customize our site so that it's unique?
With a basic website there are a few customizations that can be made. However, custom websites will set your store apart from everyone else with a complete custom design and layout. View our website packages to see how far you can go with customization.
How do I choose the product images on my homepage?
If you have popular items on your homepage, the thumbnail images are selected by popularity. Depending on how many clicks your products are getting, those that get the most will be on the home page.
Can I upload my own homepage marketing?
Within SiteManager is the ability to upload and edit your own banners. If you have a local billboard you'd like to use, you can put it right on your homepage. Note: the standard aspect ratio is 960 x 400, so there might be some artwork that must be cropped using the crop tool.
How many showcase categories can I create?
You can create 8 categories in the basic package. If you have the EDGE point of sale system integrated with your website, we help you translate your Edge categories into web-friendly categories, which can be unlimited.
How many items can I manage in my showcase?
Depending on your hosting plan, you can have up to 25,000 categorized products on your website. Please see our hosting plans for more information.
Do I have to include the retail price for each item?
No. If you'd like, you can enter "0.00" in the cost field, which automatically shows a "Call for Price" message on your website.
How do online visitors add items to their wishlist?
Visitors can add items to their wishlist, and share it with a loved one or friend. You can view which of your customers have which items in their wishlists.
What is the Retail Marketplace?
The Retail Marketplace is the access point for your vendors to add their products to the vendor product library. If you don't see one of your vendor's products, please contact them and let them know they can add their products free of charge!
What is the Item Reservation Method?
If you don't have e-commerce activated, your customers can click "Reserve this Item" to easily inquire about a piece, where the style number is hard-coded into the email that is sent to you. After that, you can follow up with your customer by phone or email, whichever they enter in the form.
Can I sell my products online?
Yes. You can add e-commerce to any hosting plan, and take credit card payments directly from your website. View our e-commerce plans.
Can I integrate my EDGE point-of-sale system to reflect my actual inventory?
If you have the EDGE point of sale system in your store, your website products can be automatically updated by the computer in your store. Please contact Abbott Jewelry Systems to activate this feature. Third party fees apply.
How many collections can I feature on my website?
Each website package has a certain amount of collections pages included, which you can select from our list of participating vendors. If you do not see your favorite vendor or designer on our list, let us know Each additional collections page will incur a $25 fee if it exists in our library, and $75 if not. View our website packages to see what's included.
Can I alter the images on my Collections pages?
The images on your Collections Pages are selected by your vendor, and don't necessarily have to reflect the items you carry in your store. When creating a designer collection, we ask the vendor to send us images of their most popular products and best sellers, so it would be likely that they have the item in stock should someone inquire about it. If you'd like to customize the images in your collections, please contact us and we will be happy to provide an estimate to fit your needs.
Do I have to link to the vendors featured on my Designers page in the Our Store section?
No. This page is available if you'd like to list all the jewelry designers, brands, and vendors you carry in your store, but does not require a link to the vendor's website. There is no additional cost to link to your vendors' websites, and sometimes it can benefit you if you take advantage of link exchange. You can also change the title of this page to Designers and Affiliates, and include links to organizations such as IJO, AGS, and more.
What is link exchange?
The more websites out there that link to yours, ultimately, the higher your search engine ranking will be. Some vendors offer conditional link exchange programs, where if you link to their website, they will also link to yours, or feature you in their "search for local retailer" section.
Can I change the vendor description on my Collections pages?
The descriptions in the Collections pages are provided by your vendors, and if there are any changes, you must first get approval from the vendor.
How do I upload images to my showcase?
In SiteManager, click "Add Custom Products" and enter the information in the form on the page, while uploading your image. You can see a full tutorial video on this feature on the SiteManager Main Menu.
How many blog articles can I have on my website?
You can have an unlimited number of blog posts or events on your website. As you add new articles, the old information will be filtered to the bottom, sorted by recency. If you have the Gold or Platinum hosting plan, you can also have blog categories.
What is Search Engine Optimization?
Search Engine Optimization, or SEO, is the process of positioning the copy, content, and programming on your website in a manner that helps you rank higher in organic listings on search engines. Learn more.
Is my website Optimized for Search Engines?
Punchmark's websites include a standard optimization for general keywords that relate to jewelry and your market area. If you would like to add dimensionality to your website, please send your keywords to Punchmark so that we can update them for you.
How can I make sure we come up on Google searches and other search engines?
The more your website is updated, the more relevant it is to Google. You can experiment with your search engine results by altering your page copy, adding blog posts, and updating product information. Please note that it takes some time for your changes to take effect in google and other search engines. If you are in a competitive market area, we suggest setting up a Google AdWord campaign.
How Long Does it Take for Google to Recognize my Footer Changes?
This timeframe is variable, and can range from one day to two months, and is completely dependent on how often Google feels it should spider your website.