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How many emails can I send per month?
You can send or schedule an unlimited amount of blasts per month, as long as the total amount sent doesn't exceed your monthly quota. Learn more.
Can I send emails in different formats?
Yes. Some email programs restrict HTML emails. This is why NetWire offers the ability to send text versions of your HTML emails. If the user's email program is text-only, then they will automatically receive the text version.
Can I preview my emails before sending?
Yes. You can select up to five email addresses that receive your test email before sending. In this step, we encourage our customers to test different browsers and email programs to make sure there are no errors.
How many subscribers can be added each month?
This is an unlimited number, and will not affect your monthly quota of sent emails. Learn more.
Can I add more than one list of subscribers?
Yes. Unlike many other e-mail marketing programs, NetWire allows you to create, import, and manage multiple subscriber lists, with the ability to classify your subscribers based on their data. Regardless of the capacity of your subscriber lists, you will only be charged for the number of e-mail messages sent per month. Learn more.
What if I don't have an email list?
Creating an email list is the first step to cutting direct mail costs and reaching your customer base online. NetWire has affordable ways to collect your customers' email addresses. Contact us for more information.
Can a subscriber edit their information?
Yes. NetWire automatically sends an email to your subscribers, with a link for them to manage their profile information. You can add or remove fields from this online form, controlling the information that your customer is allowed to update.
Can I find out who viewed my emails, or clicked on links?
Yes. This is just part of the data that you are able to keep track of, in addition to your subscriber database. You can also integrate Google Analytics™ to completely track the success of your program. Learn more.
Does NetWire offer a free trial?
Yes. 24-hour Test Drive accounts are available to try it hands-on, absolutely free! Learn more.
Can I collect customer data through my website?
Absolutely. We can even give you a button or form to put anywhere on the web, which will automatically add the subscriber's name to your database. You can also have branded web pages, subscription forms, and autoresponders (e.g., activation confirmations, thank you emails, etc.) Learn more.
What is an autoresponder?
An autoresponder is an email message that gets sent out based on subscription information. An example of an autoresponder is a thank you message, which confirms their subscription, and provides a link for the subscriber to activate their account.
What type of data can I collect from my customer?
You can virtually collect anything you want, and add fields to your subscription form. These fields already include name, address, email address, and other relevant data, but you can also add custom fields, such as the last time they visited your store, or even what they bought, or whether they attended a recent event (with the ability to keep private data such as sales volume hidden from your subscribers).
Can I send emails to purchased or harvested lists?
No. To meet CAN-SPAM compliance, NetWire can only be used to send emails to opt-in lists created by your own company. Sending emails to purchased lists can result in immediate termination of your NetWire account.
What is an IP Address?
An IP address is a server address on an IP network (Internet Protocol address). Every client, server, and device connected to the internet has an IP address. In this case, we use a mail server, which can distribute private IP addresses. Learn more.
What is a Private IP Address?
For convenience and cost, email marketing companies will typically share a single IP address for all their users. By offering Private IP addresses, NetWire allows each user to have a clean slate and regarding their own activity of their IP address. This greatly reduces the potential to get blacklisted by a server or ISP (Internet Service Provider, such as AOL, hotmail, etc.) Learn more.
Is NetWire CAN-SPAM Compliant?
Yes. NetWire includes many features designed explicitly to help our customers comply with CAN-SPAM.
You can send or schedule an unlimited amount of blasts per month, as long as the total amount sent doesn't exceed your monthly quota. Learn more.
Can I send emails in different formats?
Yes. Some email programs restrict HTML emails. This is why NetWire offers the ability to send text versions of your HTML emails. If the user's email program is text-only, then they will automatically receive the text version.
Can I preview my emails before sending?
Yes. You can select up to five email addresses that receive your test email before sending. In this step, we encourage our customers to test different browsers and email programs to make sure there are no errors.
How many subscribers can be added each month?
This is an unlimited number, and will not affect your monthly quota of sent emails. Learn more.
Can I add more than one list of subscribers?
Yes. Unlike many other e-mail marketing programs, NetWire allows you to create, import, and manage multiple subscriber lists, with the ability to classify your subscribers based on their data. Regardless of the capacity of your subscriber lists, you will only be charged for the number of e-mail messages sent per month. Learn more.
What if I don't have an email list?
Creating an email list is the first step to cutting direct mail costs and reaching your customer base online. NetWire has affordable ways to collect your customers' email addresses. Contact us for more information.
Can a subscriber edit their information?
Yes. NetWire automatically sends an email to your subscribers, with a link for them to manage their profile information. You can add or remove fields from this online form, controlling the information that your customer is allowed to update.
Can I find out who viewed my emails, or clicked on links?
Yes. This is just part of the data that you are able to keep track of, in addition to your subscriber database. You can also integrate Google Analytics™ to completely track the success of your program. Learn more.
Does NetWire offer a free trial?
Yes. 24-hour Test Drive accounts are available to try it hands-on, absolutely free! Learn more.
Can I collect customer data through my website?
Absolutely. We can even give you a button or form to put anywhere on the web, which will automatically add the subscriber's name to your database. You can also have branded web pages, subscription forms, and autoresponders (e.g., activation confirmations, thank you emails, etc.) Learn more.
What is an autoresponder?
An autoresponder is an email message that gets sent out based on subscription information. An example of an autoresponder is a thank you message, which confirms their subscription, and provides a link for the subscriber to activate their account.
What type of data can I collect from my customer?
You can virtually collect anything you want, and add fields to your subscription form. These fields already include name, address, email address, and other relevant data, but you can also add custom fields, such as the last time they visited your store, or even what they bought, or whether they attended a recent event (with the ability to keep private data such as sales volume hidden from your subscribers).
Can I send emails to purchased or harvested lists?
No. To meet CAN-SPAM compliance, NetWire can only be used to send emails to opt-in lists created by your own company. Sending emails to purchased lists can result in immediate termination of your NetWire account.
What is an IP Address?
An IP address is a server address on an IP network (Internet Protocol address). Every client, server, and device connected to the internet has an IP address. In this case, we use a mail server, which can distribute private IP addresses. Learn more.
What is a Private IP Address?
For convenience and cost, email marketing companies will typically share a single IP address for all their users. By offering Private IP addresses, NetWire allows each user to have a clean slate and regarding their own activity of their IP address. This greatly reduces the potential to get blacklisted by a server or ISP (Internet Service Provider, such as AOL, hotmail, etc.) Learn more.
Is NetWire CAN-SPAM Compliant?
Yes. NetWire includes many features designed explicitly to help our customers comply with CAN-SPAM.